Package theft is no longer just a problem for homeowners. Business owners are increasingly being targeted by thieves who look for easy opportunities to steal deliveries. Whether your company receives daily shipments of supplies, inventory, or equipment, one stolen package can lead to major setbacks in time, cost, and productivity. Protecting your deliveries is now a critical part of managing business risk. Here are practical ways business owners can outsmart package thieves.
- Schedule Deliveries Strategically
Most thefts happen when packages are left unattended for long periods. If possible, schedule deliveries for times when staff will be present. Many carriers allow you to select specific delivery windows or require a signature. If your business has predictable hours, coordinate with carriers so packages are delivered during those times.
- Use Secure Delivery Locations
If your business is in a multi-tenant building or a retail area, ask about secure delivery lockers or designated package rooms. Installing a locked delivery drop box or cage can also keep packages safe until someone retrieves them. For valuable shipments, consider routing deliveries to a staffed receiving area, warehouse, or trusted neighboring business.
- Install Cameras and Signage
Visible security cameras act as a strong deterrent. Thieves are far less likely to strike when they see surveillance in place. Make sure cameras cover the main delivery points, parking areas, and entrances. Adding signage that indicates video monitoring or package tracking is active can help deter theft before it occurs.
- Require Delivery Confirmation and Tracking
Most major carriers provide real-time tracking and delivery alerts. Sign up for these notifications so you know precisely when a package arrives. For higher value deliveries, require signature confirmation or photo proof of delivery. This creates a documented trail and helps you identify any missing shipments quickly.
- Work with Trusted Vendors and Carriers
Build relationships with your delivery companies and suppliers. Let them know where packages should be left and who is authorized to receive them. Reputable carriers are also more likely to help you recover losses or investigate incidents. Establishing clear delivery protocols reduces confusion and ensures accountability on both sides.
- Train Staff to Watch for Suspicious Activity
Make theft prevention part of your workplace culture. Train employees to recognize suspicious behavior near delivery areas and to retrieve packages promptly. Encourage them to verify any unexpected deliveries before accepting them, as package theft scams can sometimes involve fake couriers or fraudulent drop-offs.
- Review Your Insurance Coverage
Even with every precaution, losses can still happen. Make sure your business insurance policy includes coverage for stolen shipments, equipment, and goods in transit. If you frequently receive or ship high-value items, consider adding inland marine coverage or a separate policy for delivery-related risks.
Final Thoughts
Outsmarting package thieves takes planning, awareness, and teamwork. By combining technology, clear procedures, and solid insurance protection, business owners can dramatically reduce their risk of loss. Consult with your insurance agent to ensure your coverage aligns with your operations and shipment volume. Protecting your deliveries protects your business.